01

About the 1BUY3-faq category.

FAQ is to ask questions that require a concise answer. When you write, be sure to observe suggestions that pop up with previous topics as your question already might be answered. For questions that start discussions, try the Conversations category. Posts that have been answered may be closed & you will see a lock symbol beside them.

02

How to change the user name of my account.

The only way to change your username is to close your account and, with the permission from Customer Support (if you open a new account without their permission, you’ll get banned), open a new one. However, if you do that, you’ll lose all of your reviews.

03

How can become Level 1 Seller?

Go to the main page and click “switch to selling”. If your seller dashboard is already showing, cool. You can skip this step. Click on “Analytics”, which is to the right of the main 1BUY3 logo. It’s in between “Gigs” and “Earnings”. On the Analytics page, you’ll see the criteria for promotion. You may need to scroll down a bit to see the full list.

04

How do i change my credit card?

Took me a while to figure this out but what you have to do is order a gig. When the payment option comes up select Credit Card. If you already have a credit card saved with them it will show up. Click on the FORGET CARD option to the right. Now you can enter a new credit card. Click remember info and it will be there next time. Hope this helps.

05

How to change account username.

Yes very possible You will need to deactivate your current account and open another one. And then transport your gigs to d new account

06

What should I do when a buyer send a suspicious file?

I see that message on attachments also. As far as I know, a .jpg file is safe to open. It’s mainly a .docx or exe. file that might contain a virus. Maybe others can come along who know more about how virus’s are delivered to answer. But I think that type of file is generally safe to open. It’s just an image file. This is an excellent question.

07

Can i check who saved my gig?

When you create an account, we remember exactly what you’ve read, so you always come right back where you left off. You also get notifications, here and via email, whenever someone replies to you. And you can like posts to share the love.

08

The minimum amount I can withdraw for the first time.

It depends on the withdrawal option you want to use. There are three options for withdrawal: PayPal, Bank Transfer and Card Withdrawal. I Use Card Withdrawal: which back then when I joined 1BUY3 was a minimum of $20 but am not sure if that has not change now.

09

There is a time limit now for revisions?

Yes it does say that for quite a some time now, atleast i have noticed since January. If you deliver on time, thats all matter, after Revision being asked, there’s no time limit as such, though it will say in Big RED LETTERS “LATE”, But doesn’t affect your “On-time Delivery”.

10

I want to change my number.

You can change your phone number that is attached with your account by going to your account settings. Click on settings>Security>You can see Edit option on the right side of Phone Verification . Just click on edit and change your number.

11

Can I change my 1BUY3 gig images?

When you create an account, we remember exactly what you’ve read, so you always come right back where you left off. You also get notifications, here and via email, whenever someone replies to you. And you can like posts to share the love.

12

Can we share our gig link on this forum?

You can advertise your gig under the category My 1BUY3 Gigs only. Here are the forum rules: Forum Rules + Do's and Dont's 2 for future reference..

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